AI Alone Is Not Enough
tahc is the AI Hybrid Chat platform that combines automation with real humans to deliver better customer support.
AI-first. Human by design. No scripts. No setup hell.
What is AI Hybrid Chat?
AI Hybrid Chat is a new category of customer communication that replaces bot-first chatbots and human-only support desks with an AI-orchestrated, human-in-the-loop system. Instead of forcing customers through scripted automation or overwhelming agents with tickets, AI Hybrid Chat uses AI to handle routine questions, surface context, and propose answers—while humans step in by design where judgment, nuance, or trust matters.
The goal isn't deflection or pretending AI is human; it's faster, more accurate conversations that scale without sacrificing accountability, empathy, or control.
AI Hybrid Chat Is Not a Chatbot
Unlike AI chatbots that try to automate humans away, AI Hybrid Chat is designed for collaboration. AI handles the routine. Humans handle the exceptions. Together, they create conversations that actually work.
Not scripted automation
Real AI that understands context and intent
Not human replacement
Humans step in by design, not as a fallback
Not pretending to be human
Transparent AI that knows when to defer
Chat today is broken.
You're forced to choose between fast but robotic bots or human chat that's slow and expensive. tahc fixes that false choice.
Old Way
- ❌Bots that frustrate users
- ❌Humans that burn out
- ❌Clunky hand-offs that lose context
tahc Way
- ✓AI that already knows your content
- ✓Humans who step in instantly
- ✓Conversations that never break
Stop choosing between fast and human. With tahc, you get both.
Set up in minutes. Talk forever.
Drop in a URL
tahc crawls your site and builds an AI agent trained on your content.
Add the widget
A single script installs tahc on any site or app.
Talk your way
Visitors can chat with AI or a human — and switch anytime.
Built for real conversations.
AI Hybrid Chat
AI-first with humans by design.
Instant Knowledge
tahc auto-learns from your site and docs.
Seamless Handoff
Switch without losing context.
Smart Escalation
AI knows when to defer.
Email Notifications
Stay connected with real-time updates and responses.
Chat via Email
Continue conversations right from your inbox.
iPhone App
Respond to customers on the go with native mobile.
Simple Install
Copy, paste, done.
Always Learning
Gets smarter with every conversation.
Take tahc anywhere.
Never miss a customer conversation. The tahc iPhone app lets you respond to chats, switch between AI and human mode, and manage all your conversations from your pocket.
Swipe to explore
Native iOS Experience
Fast, fluid, and built specifically for iPhone.
Push Notifications
Get instant alerts when customers need you.
Quick Responses
Reply in seconds, whether you're in a meeting or on the move.
Chat meets inbox.
Your customers get email notifications when you respond. They can reply directly from their inbox, and the conversation continues seamlessly in tahc.
- 📧Email Thread ContinuityEvery message syncs between chat and email automatically.
- 🔄Two-Way SyncCustomers can start in chat, continue via email, or vice versa.
- 💬Context PreservedFull conversation history, no matter which channel they use.
Chat was supposed to bring us closer to customers. Somewhere along the way, it got broken.
We built tahc because the world doesn't need another chatbot. It needs conversations that feel natural — fast when you want automation, personal when you need connection.
That's what tahc stands for: the moment AI and humans talk together.
Frequently Asked Questions
What is AI Hybrid Chat?
AI Hybrid Chat is a new category of customer communication that combines AI automation with human expertise. Unlike traditional chatbots that force customers through scripts, AI Hybrid Chat uses AI to handle routine questions while humans step in by design for complex issues requiring judgment or trust.
How is AI Hybrid Chat different from AI chatbots?
AI chatbots try to replace humans and often frustrate customers with scripted responses. AI Hybrid Chat is designed for collaboration—AI handles the routine, surfaces context, and proposes answers, while humans handle exceptions. It's AI-first with humans by design, not as a fallback.
What makes tahc different from other chat platforms?
tahc is built from the ground up as an AI Hybrid Chat platform. It's not a chatbot with human handoff bolted on, or live chat with AI features added. Every conversation flows naturally between AI and human, with full context preserved.
Ready to talk the tahc way?
The future of chat isn't AI or human. It's tahc.
Start Free TrialAbout tahc →