Setup AI Hybrid Chat in 5 Minutes: A Complete Guide
From crawling your website to installing the widget, here's everything you need to get tahc AI Hybrid Chat running on your site.
Most chat platforms take hours to set up. You have to manually train the bot, write scripts, configure routing rules, and integrate with a dozen tools.
AI Hybrid Chat with tahc takes 5 minutes.
Here's exactly how to do it.
Step 1: Create Your tahc Account
First, you'll need early access. Start your free trial at tahc.ai and we'll get you set up.
Once you're in, log into your tahc dashboard. You'll see a clean interface with one big button: "Add New Site"
Step 2: Let tahc Learn Your Business
Click "Add New Site" and you'll be asked for one thing: your website URL.
Enter it. Hit "Crawl Site."
tahc's AI will now:
- Crawl your public pages
- Extract your products, services, and FAQs
- Understand your brand voice
- Build a knowledge base automatically
No manual training. No data entry. No configuration files.
The AI figures it out.
Optional: Add Extra Knowledge Sources
Want the AI Hybrid Chat to know about content that's not on your public site? You can also upload:
- Help docs (PDF, Markdown, or plain text)
- Product manuals
- Internal knowledge base articles
- Pricing sheets
Just drag and drop them into the dashboard. tahc will ingest them and make the AI smarter.
Step 3: Install the AI Hybrid Chat Widget
Once your knowledge base is ready, tahc will generate your embed code. It looks like this:
<script src="https://app.tahc.ai/widget.js" data-workspace-id="your-domain.com"></script>
Copy this code and paste it before the closing </body> tag on your website.
That's it. Your AI Hybrid Chat widget is now live.
Step 4: Test Your AI Hybrid Chat
Visit your website. You'll see the tahc widget in the bottom right corner (or wherever you configured it to appear).
Click it. Ask a question about your business.
Watch the magic happen:
- The AI responds instantly, pulling from your website content
- It understands follow-up questions and maintains context
- If you ask for a human, a notification goes to your team immediately
- When a human joins, they see the full conversation history
Try This Test
Ask your AI Hybrid Chat these questions:
- "What products do you offer?"
- "How much does [your product] cost?"
- "I need to talk to a human about custom pricing"
You'll see how smoothly the AI Hybrid Chat transitions from AI to human.
Step 5: Customize Your AI Hybrid Chat Experience (Optional)
You're live! But if you want to fine-tune things, here are some optional customizations:
Widget Appearance
- Change colors to match your brand
- Adjust position (bottom left, right, custom)
- Set a custom greeting message
- Upload your logo
AI Behavior
- Set AI personality (professional, friendly, casual)
- Configure when to auto-escalate to humans
- Add custom responses for specific questions
- Set business hours for human availability
Team Setup
- Invite team members to respond to chats
- Set up routing rules (sales vs support)
- Configure email notifications for new conversations
- Download the tahc iPhone app for on-the-go responses
Common Setup Questions
Q: What if my site has password-protected content?
You can manually upload docs or give tahc temporary crawler access. The AI will learn from private content without exposing it publicly.
Q: Can I use AI Hybrid Chat on multiple domains?
Yes! Just add each domain as a separate site in your dashboard. You can manage multiple AI Hybrid Chat widgets from one account.
Q: How do I train the AI on new content?
You don't. tahc automatically re-crawls your site every 24 hours. When you publish new content, the AI learns it automatically.
Q: What happens when no humans are online?
AI continues handling conversations. If someone requests a human, they can leave their email and get notified when a human responds. The conversation continues via email.
You're Live with AI Hybrid Chat!
That's it. In 5 minutes, you've gone from zero to a fully functional AI Hybrid Chat system that:
- ✓ Knows your business inside and out
- ✓ Answers customer questions instantly with AI
- ✓ Escalates to humans when needed
- ✓ Continues conversations via email
- ✓ Works across web and mobile
No setup hell. No training period. Just conversations that work.
Ready to set up your AI Hybrid Chat in 5 minutes?
Start your free trial and we'll get you started.
Start Free Trial