Plans & Pricing

Compare tahc plans and find the right fit for your business.

Choose the plan that fits your needs. All plans include AI chat with human handoff.

Plan Comparison

Starter — $19/month

Perfect for small businesses getting started.

Includes:

  • 1 team member
  • 100 knowledge base articles
  • 1 orchestration
  • Unlimited conversations
  • AI + human chat
  • Widget customization
  • Email support

Pro — $39/month

For growing teams that need more.

Everything in Starter, plus:

  • 2 team members
  • 500 knowledge base articles
  • 5 orchestrations
  • Multi-language support
  • Basic analytics
  • Slack integration
  • Priority support

Team — $79/month

For businesses that need advanced features.

Everything in Pro, plus:

  • 4 team members
  • 500 knowledge base articles
  • Unlimited orchestrations
  • Advanced analytics
  • iOS mobile app
  • API access
  • Phone support

Feature Comparison

FeatureStarterProTeam
Team members124
Knowledge base articles100500500
Orchestrations15Unlimited
ConversationsUnlimitedUnlimitedUnlimited
AI chatYesYesYes
Human handoffYesYesYes
Widget customizationYesYesYes
Multi-languageNoYesYes
AnalyticsBasicStandardAdvanced
Slack integrationNoYesYes
Mobile appNoNoYes
API accessNoNoYes

Annual Billing

Save 20% with annual billing:

PlanMonthlyAnnualSavings
Starter$19/mo$182/yr ($15.17/mo)$46/yr
Pro$39/mo$374/yr ($31.17/mo)$94/yr
Team$79/mo$758/yr ($63.17/mo)$190/yr

Enterprise Plans

Need more than Team offers?

Custom plans include:

  • Unlimited team members
  • Increased article limits
  • Dedicated support
  • Custom integrations
  • SLA guarantees
  • Onboarding assistance

Contact sales for custom pricing.

Free Trial

Start with 14 days free:

  • Full Pro features
  • No credit card required
  • No commitment
  • Easy upgrade or cancel

Choosing the Right Plan

Choose Starter If:

  • Solo operator (1 person)
  • Just getting started
  • Limited content needs
  • Basic widget is sufficient

Choose Pro If:

  • Small team (2 people)
  • Need multi-language
  • Want Slack notifications
  • Need more knowledge base capacity

Choose Team If:

  • Growing team (up to 4 people)
  • Want automation (orchestrations)
  • Need mobile app
  • Require API access
  • Need advanced analytics

Additional Team Members

On Pro or Team plans, you can add extra seats without upgrading:

BillingPrice per additional user
Monthly$29/month
Annual$290/year ($24.17/month)

For example, if you're on Pro (2 team members) and need a third, add one extra seat for $29/month.

Additional team members are only available on Pro and Team plans. Starter is limited to 1 user — upgrade to Pro to add more team members.

Frequently Asked Questions

Can I change plans anytime?

Yes! Upgrade or downgrade at any time:

  • Upgrades take effect immediately
  • Downgrades take effect at next billing cycle
  • Prorated charges for upgrades

What happens if I need more team members?

On Pro and Team plans, you can add additional team members for $29/month (or $290/year) per user. Starter is limited to 1 user — upgrade to Pro to add team members.

What happens if I exceed other limits?

  • Knowledge base: Can't add more articles until upgrade
  • Orchestrations: Can't add more until upgrade
  • Conversations: Unlimited on all plans

Is there a setup fee?

No setup fees. Ever.

What payment methods do you accept?

  • All major credit cards
  • Annual invoicing for Enterprise

Can I get a refund?

  • 30-day money-back guarantee
  • Cancel within 30 days for full refund
  • No questions asked

Do you offer discounts?

  • 20% off annual billing
  • Non-profit discounts available
  • Startup programs (contact us)

Next Steps

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